Financial Aid

Autumn Semester purchasing period with Financial Aid or College Credit Plus has eneded at close of business (6pm) Monday September 25th. Last day to pickup Financial Aid or College Credit Plus online orders at regional campus locations and Delaware campus is October 2nd. To check your financial aid funds please login to your CougarWeb account. The bookstore's website (this site) cannot be used to check financial aid funds.

FAQ


Online FAQ

How to make a purchase on the CSCC Bookstore Website.

If Purchasing Textbooks:

  • Click on Textbooks and Course Materials at the top of the home page.
  • Select the appropriate Academic Term, Department of study, course, and section if applicable.
  • Add any desired materials to your cart, then continue shopping or proceed to checkout.
  • Insert/verify payment information.

If Purchasing General Merchandise:

  • Select desired product category on the left hand side of the page.
  • Select appropriate size and/or color of items if necessary.
  • Add any desired materials to your cart, then continue shopping or proceed to checkout.
  • Insert/verify payment information.

Can I use this website to check my financial aid funds?

I'm sorry no, you can only use CougarWeb to check your financial aid funds

Can I cancel my order once it has been placed? 

Once an order has been placed it cannot be canceled. All returns must be processed in person or by mail at the Columbus Campus Bookstore. Returns are not accepted at the Regional Learning Centers or Delaware Campus. 

What if I received the wrong book? 

Please contact the Website Coordinator at bookstoreweb@cscc.edu or 614-287-5118 to resolve the issue. 

How long does it take to process/deliver my order? 

UPS ground orders are filled and ready to ship within 1-4 business days. Tracking information will be sent from UPS via e-mail once your order is picked up. UPS ground orders will be delivered anywhere in Ohio within 1 business day as long as there are no issues with your address.

Select Regional Learning Centers or Delaware Campus pick-up, FREE SHIPPING. Orders will arrive within 2-4 business days (this excludes weekends and holidays) from the order date, no shipping confirmation is available.  Visit cscc.edu/about/rlc to verify operational hours for order pickup. A valid photo ID is required for pickup (Cougar ID, driver's license, state ID, and military ID). Financial aid orders may only be picked up by the student. Choose from the following locations:

Delaware Campus
Dublin Center
Reynoldsburg Center
Southwest Center at Bolton Field
Westerville Center
 

How do I receive my access code or eBook? 

Access codes and eBooks sold are not delivered electronically, but will ship based on the delivery method chosen. 

Can I order online to have books picked up at the Columbus State Bookstore? 

We do not offer web order pickup at the Columbus Campus Bookstore.


 In-Store FAQ

When does the Bookstore offer textbook buyback?

The Bookstore offers a daily textbook and calculator buyback program. The core buyback with the most competitive pricing is offered the last two weeks of each semester.

What additional products and services are available at the Columbus State Bookstore?

The Bookstore offers COTA passes, stamps, fax services, snacks, candy, drinks, outgoing mail drop box for USPS, and laptop bars on the second floor. Also located in the Discovery Exchange Retail Center is a Subway restaurant serving breakfast, lunch, and dinner.